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Training running 2014

SERTIFIKASI DEPNAKERTRANS RI

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Offering Training

ELECTRICAL POWER SYSTEM ANALYSIS COURSE

(USING ETAP Ver 7 Software)

DESCRIPTION

This course is designed for electrical engineers, system operators, and planners to introduce the fundamentals of Transmission and Distribution engineering using ETAP. Theoretical and practical concepts and examples will be explored to assist the technical professional with their primary functions. Effects of system unbalance and solutions, optimization techniques using optimal power flow and capacitor placement will be analyzed as well as system operations such as switching and contingencies will be studied.

This course provides the skills, knowledge, and techniques necessary to become proficient in ETAP to conduct power system studies, from modeling to analysis. The purpose of this Course is to develop a thorough understanding of ETAP’s capabilities and analytical techniques to solve a variety of practical problems.

WHO SHOULD ATTEND

This course is tailored for technical individuals who work in the Transmission and Distribution field. This workshop is beneficial for those who conduct planning, optimization, and operation studies as well as consultants who provide services to this sector.

SUMMARY OUTLINE

  1. Introduction ETAP
  2. Modeling Electrical Systems

    Creating a One-Line Diagram

  1. Build Skeleton of System

    1. Creating a new project

      1. Minimum Data entry
      2. Load Flow to double-check
      3. Explain error review process
  2. Adding a New Substation

    1. Minimum Data Entry
    2. Cable Data Selector
  3. Dealing with Sub-One Line Diagrams

    1. System Dumpster
    2. Composite Networks
  4. Adding Protective Devices

    1. Auto-Insert
    2. Optional Data Entry
    3. Show/Hide
  5. 3-D Modeling

    1. Presentations
    2. Configurations
    3. Revisions

3). Instalation ETAP

4). Creating Program

5) Load Flow Analysis

   Open a Pre-Built Electrical System

  1. Display Results
  2. Study Case
  3. Calculation Methods
  4. Voltage Drop
  5. Loading
  6. Automatic Functions
  7. Alerts
  8. Reports

6). Unbalance Loadflow

 

7) Short Circuit Analysis

a) ANSI/IEEE Standards (C37)

b) IEC Standards

c) Transient Short-Circuit Analysis

d) Study Case

e) Calculation Methods

f) Device Evaluation

g) Alerts

h) Reports

 

8) Device Coordination Analysis

a) Device Curve Review

b) Curve Selector

c) Interface with One-Line Diagrams

d) Interface with Short-Circuit

e) Changing Device Settings

f) Sequence of Operation

g) Plotting/Reports

9) Arc Flash Analysis 

a) NFPA 70E Standards

b) IEEE 1584 Standards

c) Data Entry

d) Calculation Methods

Evaluating Results

f) Reports

g) Labels

h) Safety Equipment

10) Motor Acceleration

a) Static Acceleration: Approximating No Load / Full Load Time

b) Dynamic Acceleration: Minimum Data Entry

c) Load Transitioning

d) Time Toolbar

e) Adjusting Pre-Load

f) Load Sequencing

g) Increasing Load After Acceleration

h) Reports and Plots

 

COURSE METHOD

COURSE SPEAKER

  1. Presentation
  2. Discuss
  3. Case Study
  4. Evaluation
  5. Simulation

Miftakhul Hudha, S.T, M.Eng

 

 

TIME & VENUE

COURSE FEE

Amaris/Five Hotel

Bandung

         17 – 19 March 2015

30 March -1 April 2015

3 days

08 am – 04 pm

IDR 7.800.000.00 per participant  non  residential.

IDR 6.600.000.00 Per participant non residential for 3 person in same company.

Course fees can be transferred to the following account number :

CV JP CONSULTANT : MANDIRI Bank Yogyakarta Branch Acc. No.  1370007857077

 

FACILITY

INFORMATION AND REGISTRATION

  • Module / Handout
  • Certificate
  • Souvenir
  • Training Kit
  • USB
  • Training Di Hotel Bintang 3

 

JP Consultant

Kalibayem No. 436 Ngestiharjo Kasihan Bantul Yogyakarta

Phone        :  02743326339

Email         :  jpconsultantyogyakarta@gmail.com

Website     : www.jptrainingcenter.com

Contact      : Tina (085741853818)      

                             (082225972336)                   

 

 

 

Offering Training

 Exellence Call Center

DESKRIPSI

  Petugas call center  merupakan ujung tombak perusahaan di jajaran depan (front liners) yang turut menentukan kesuksesan usaha. Walaupun produk atau jasa sebuah perusahaan sudah unggul, perusahaan masih perlu memperhatikan mutu pelayanan antara lain melalui telepon (call center). Karena itu,  petugas call center perlu memahami dan menguasai teknik-tenik pelayanan, khususnya melalui telepon, agar pelanggan dapat memperoleh kepuasan (customer satisfaction).

  Training ini akan meningkatkan pemahaman Anda terhadap tantangan, keterampilan, dan kompetensi yang dibutuhkan agar berhasil dalam sebuah call center . Bekerja di call center membutuhkan kecepatan. Seiring dengan pertumbuhan e-commerce, dukungan teknologi, dan kesadaran pentingnya pelayanan pelanggan lainnya maka masa depan petugas pelayanan pelanggan di call center menjadi semakin cerah. Petugas pelayanan pelanggan yang bisa memberikan pelayanan yang baik akan menjadi karyawan bernilai tinggi dan diburu oleh perusahaan-perusahaan terkemuka.

TUJUAN PELATIHAN

Setelah mengikuti pelatihan ini, peserta diharapkan :

  1. Meningkatkan teknik untuk membangun keterampilan komunikasi yang efektif.
  2. Menggali cara memahami dan menanggapi kebutuhan pelanggan.
  3. Meningkatkan dasar-dasar dalam memberikan pelayanan berkualitas tinggi kepada pelanggan.
  4. Membangun pentingnya sikap positif.
  5. Mendapatkan cara membuat dan menggunakan rencana pengembangan diri.

PESERTA PELATIHAN

Staff call center, customer service, dan karyawan bagian lain yang banyak melayani pelanggan melalui telepon.

MATERI PELATIHAN

. Petugas Pelayanan Pelanggan – Suara yang Memiliki Kuasa

1. Pentingnya Peran Petugas Pelayanan Pelanggan

2. Pentingnya Kesan Pertama

3. Tantangan di Call Center

4. Melayani Panggilan Telepon Secara Bermutu

 II. Mencapai Puncak Profesionalisme

1. Mengelola Telepon dari Pelanggan

2. Memahami Produk dan Jasa perusahaan Anda

3. Berperan dalam Tim

4. Tetap Terfocus dalam pelanggan

5. Memikul Tanggung Jawab

6. Membuat Komitmen

 III. Pelangganlah yang Terpenting

1. Mengenali Gaya Pelanggan

2. Menyesuaikan Respons Anda

3. Panduan Menghadapi Pelanggan Analitis dan Asertif

4. Memahami Gaya Perilaku Pribadi Anda

 IV. Membangun Keterampilan Berkomunikasi

V. Sikap – Harta Anda yang Terpenting

1. Membentuk Sikap

2. Memilih Sikap yang Positif

3. Pengaruh Stess Pada Sikap Anda

4. Beban Kerja di Call Center

5. Menghindari Gosip dan Drama Kantor

 VI. Rencana Pengembangan Diri

 

COURSE METHOD

COURSE SPEAKER

  1. Presentation
  2. Discuss
  3. Case Study
  4. Evaluation
  5. Simulation

Drs Bambang Darmadi,M.M

TIME & VENUE

COURSE FEE

Dafam Fortuna Hotel Malioboro  

 

19 – 21 Maret  2015 

3 days

08 am – 04 pm

 

IDR 5.800.000,- Per participant non residential at Yogyakarta

Disc 10% for 3 registrations from the same company.

Free 1 participant if registration  4  participant from the same company

 

Course fees can be transferred to the following account number :

CV JP CONSULTANT : MANDIRI Bank Yogyakarta Branch Acc. No.  1370007857077

 

FACILITY

INFORMATION AND REGISTRATION

  • Module / Handout
  • Certificate
  • Souvenir
  • Training Kit
  • USB
  • Training di hotel Berbintang
  • Penjemputan jika mengirimkan peserta minimal 2 orang

JP Consultant

Kalibayem No. 436 Ngestiharjo Kasihan Bantul Yogyakarta

Phone         :  02743326339

Web            : www.jptrainingcenter.com

Email         :jpconsultantyogyakarta@gmail.com

Contact     : Tina  (082225972336)

                           (085741853818)                    

 

 

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