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Training running 2018

Corporate Comm & PR

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Offering Training

EFFECTIVE PURCHASING MANAGEMENT

DESCRIPTION

Pelatihan ini untuk membekali para peserta, agar mereka mampu memahami tentang proses pembelian, berkomunikasi dan bernegosiasi dengan vendor, efisiensi dan efektivitas manajemen pembelian.

WHO SHOULD ATTEND

Para staf dari bidang pembelian.

OBJECTIVE

Materi ini untuk membekali para staf, khususnya para staf pembelian, agar mereka dapat memperoleh barang sesuai dengan spesifikasi dengan harga yang paling ekonomis dan waktu yang tepat.

SUMMARY OUTLINE

  1. Dasar-dasar rantai pasokan (Supply Chain)
  2. Memahami vendor
  3. Sistem manajemen pembelian
  4. Manajemen persediaan barang
  5. Valuasi persediaan barang
  6. Komunikasi efektif
  7. Strategi negosiasi dengan vendor
  8. Kiat penanganan konflik dengan vendor

COURSE METHOD

COURSE SPEAKER

  1. Presentation
  2. Discuss
  3. Case Study
  4. Evaluation
  5. Simulation

Dr. Singgih, MM

As a trainer in training employees on a variety of companies (such as Pertamina, Chevron, Peruri, Medco) in the field of marketing research, customer satisfaction, customer relationship management, independence to meet the purnabakti, analysis of financial statements, logistics management etc.

TIME & VENUE

COURSE FEE

Ibs Styles Hotel

Jl. Dagen 109 Malioboro

Yogyakarta

(0274513439)

6-8 April 2015

12-14 May 2015

14-16 July 2015

3 days

08 am – 04 pm

In House Training:

Depend on request

IDR 5.800.000,- Per Participant non residential

 

Course fees can be transferred to the following account number :

CV JP CONSULTANT : MANDIRI Bank Yogyakarta Branch Acc. No.  1370007857077

 

FACILITY

INFORMATION AND REGISTRATION

  • Module / Handout
  • Certificate
  • Souvenir
  • Training Kit
  • USB
  • Penjemputan jika mengirimkan peserta minimal 2 orang

JP Consultant

Kalibayem No. 436 Ngestiharjo Kasihan Bantul Yogyakarta

Phone        :  02743326339

Email         :  jpconsultantyogyakarta@gmail.com

Website     : www.jptrainingcenter.com

Contact      : Tina (085741853818)

                             (082225972336)                   

 

 

 

 

 

Offering Training

Achieving Excellence in Customer Service

 

DESCRIPTION

 Memberikan layanan pelanggan yang luar biasa sering membuat perbedaan antara mendapatkan dan mempertahankan pelanggan atau kehilangan satu. Kursus ini menawarkan cara cara dan teknik untuk memastikan Anda membangun dan memelihara hubungan yang saling menguntungkan dengan pelanggan Anda. Hasilnya, mereka menjadi pendukung setia bagi Anda dan organisasi Anda

WHO SHOULD ATTEND

 Anyone who needs to interact effectively or build relationships with external or internal customers, including help desk, technical support, front-line or support staff.

SUMMARY OUTLINE

  • Provide exceptional customer service that achieves results
  • Adopt the skills and techniques that routinely deliver positive customer experiences
  • Deal effectively with customers and turn complaints into opportunities
  • Contribute to a customer-centric culture and achieve greater customer satisfaction 
  • Profiling your customer service skills
  • Defining customer service excellence
  • Assessing customer expectations
  • Modelling effective responses to typical scenarios
  • Handling customer complaints and difficult situations
  • Putting the customer first in a simulated situation

COURSE METHOD

Coordinator Team

  1. Presentation
  2. Discuss
  3. Case Study
  4. Evaluation
  5. Simulation

PATISINA. ST.,M.Eng

Akademisi dan praktisi dalam mengelola perusahaan,  beberapa jabatan yang pernah di pegang dari Project manager, General manager, Business development, dan terakhir bersama teman-teman mengelola perusahaan untuk proyek EPC dan dipercaya menjadi Direktur, pengalaman menjadi trainer di beberapa perusahaan BUMN dan swasta untuk bidang Industrial Engineering, Operation Management, Human Resource Management, SCM, Teknik Negosiasi, Quality, GKM, dll

TIME & VENUE

COURSE FEE

,Hotel Dafam,Malioboro

Yogyakarta

(0274513439)

8-10 January 2015

1-3 April 2015

16-18 June 2015

3-5 September 2015

2-4 November 2015

3 days

08 am – 04 pm

 

IDR 5.800.000,- Per participant non residential at Yogyakarta

Disc 10% untuk 3 orang pendaftaran dari perusahaan yang sama.

Course fees can be transferred to the following account number :

CV JP CONSULTANT : MANDIRI Bank Yogyakarta Branch Acc. No.  1370007857077

 

FACILITY

INFORMATION AND REGISTRATION

  • Module / Handout
  • Certificate
  • Souvenir
  • Training Kit

JP Consultant

Kalibayem No. 436 Ngestiharjo Kasihan Bantul Yogyakarta

Phone        :  02743326339

Email        :jpconsultantyogyakarta@yahoo.com

Web          : www.jptrainingcenter.com

Contact     : Tina     (085741853818)

                                 (082225972336)

                   

 

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